QUALITY POLICY

Geko S.r.l. (or simply "Geko") was founded in 1999 as an IT & Business Consulting company, and since then has always offered entrepreneurs and managers professionalism, innovation and expertise, particularly in the field of Information and Communication Technologies.

Geko stands out for its personalized approach to the project with tailor-made solutions. Professionals who have given life to Geko are guided by a strong orientation to results and by passion to face the challenges. In order to consolidate our position with regard to quality and customer service, we now intend to comply with regulations as customer's warranty. We have therefore decided to adopt a Quality Management System based on the UNI EN ISO 9001: 2015 standard.
Geko is strongly committed to compliance with all applicable laws and regulations, and of the other requirements to which it voluntarily agreed. The control system and our continuous commitment will allow:

  • QUALITATIVE LEVEL STANDARDIZATION
  • GROWTH OF COMPETITIVENESS
  • A CONSTANT IMPROVEMENT OF THE QUALITY MANAGEMENT SYSTEM
  • CONTINUOUS REVISION OF THIS POLICY, TAKING ACCOUNT OF COMPANY CHANGES
  • IMPROVEMENT OF COMPANY'S IMAGE.

To be effective in change, it is essential to share common values, values ​​that represent the identity of Geko and naturally inspire the behavior of all members of our organization. Full adherence to them constitutes, for all of us, a goal to be achieved, through everyday behavior both on an individual and group level.

OUR EXTERNAL VALUES


STRONG ORIENTATION TO CUSTOMER SATISFACTION
We believe that customer satisfaction is the key to success in a highly competitive environment. Customer is our main reference in the conduct of business choices, both strategic and operational. We listen to the Customers and we satisfy their needs and their expectations. We operate in commercial relations with a view to partnership, based on the commitment's maintenance, on the relationships concreteness and on the realization of common advantages.

LOYALTY, SERIOUSNESS AND INTELLECTUAL HONESTY
We work with companies and with people according to the highest ethical standards.

BRAND IDENTITY
We want to be recognized by all our interlocutors as a reliable and compact organization, and we're going to work hard to consolidate this image.


OUR INTERNAL VALUES


ORIENTATION TO RESULTS
We want everyone's decisions, actions and behaviors to be oriented and aimed at company profitability, through the achievement of results defined with the contribution of everyone, for which everyone must assume responsibility in the realization that he is responsible for and dedicate personal commitment to process of continuous quality improvement, each according to their own attributions and skills.

TEAM SPIRIT
We want to protect and develop a sense of belonging to the company, through team spirit and mutual cooperation.

SERVICE ORIENTATION
Each activity is part of a process and each process has a customer, our colleagues are customers, and therefore resources to be respected and valued.

CHANGE ORIENTATION
Geko is -and must remain- an organization that learns, in which are valued resources that know how to get involved and make change in their daily challenge.

CONFIDENTIALITY
Geko's activities sometimes require the acquisition, storage, processing of news, data and documents that can not be known outside, or whose inappropriate or untimely disclosure could damage us and our customers' interests. For this reason, all those who collaborate with Geko are required to protect their own or third-party informations, as well as to avoid any improper use of the same.

HUMAN RESOURCES
Human resources represent the cornerstone of Geko's development. For this reason we are committed to involving and sensitizing our workers to encourage and stimulate the development and growth of resources, in order to maximize the everyone's capacity. Everyone's behavior must guarantee the enhancement of human heritage as a distinctive element of our organization. Any decision must be taken as if the company were its own, only in this way will we succeed in being a group oriented towards excellence.

This Policy is also published on the website www.gekoit.it

Padua, 18 May 2018

Geko S.r.l.

Registered office
icon Via Nona Strada, 23/G - Padova
icon +39 049 7808039
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info@gekoit.it